Are you a machine manufacturer?

Do you have machines operating in Turkey but prefer not to maintain a permanent local service team?

Do your customers expect fast technical support, troubleshooting, and commissioning assistance, but you don’t have engineers available on-site?

Farad Otomasyon provides technical service partnership solutions for local and international machine manufacturers throughout Istanbul, Kocaeli, and industrial regions across Turkey.

Selling machines may be your business.

Keeping them running is ours.

Your Customers in Turkey Expect Fast Technical Support

The real work begins after the machine is sold.

Your customers may require:

Emergency breakdown support
Machine commissioning
Operator training
Electrical troubleshooting
PLC software support
HMI modifications
Servo and drive configuration
Preventive maintenance
Process optimization
Remote diagnostics

For many machine manufacturers, sending engineers from abroad for every service request is costly and inefficient.

A local technical service partner can significantly reduce response times and support costs while improving customer satisfaction.

Do You Have Technical Coverage in Istanbul and Kocaeli?

Turkey’s largest industrial zones are concentrated in:

Gebze
Çayırova
Dilovası
Tuzla
Pendik
Şekerpınar
Darıca
İzmit
Kartepe
Körfez
Bursa
Sakarya

Thousands of production facilities operate within these regions and rely on uninterrupted machine performance.

Farad Otomasyon provides rapid on-site support to help your customers minimize downtime and maintain production continuity.

What Happens When Your Customer Calls?

A production line may be stopped.

A PLC may be in fault mode.

An HMI may not power up.

A servo system may be generating alarms.

A drive may be tripped.

A sensor may not be detecting properly.

A conveyor may be down.

An entire production line may be waiting.

At that moment, your customer does not want explanations.

They want solutions.

The most reassuring message they can hear is:

“Our technical team is on the way.”

That is exactly the role we aim to fulfill on behalf of machine manufacturers and OEM suppliers.

Our Technical Support Services

Machine Commissioning

Installation support, startup procedures, testing, and validation.

PLC Programming

Development, troubleshooting, modifications, and optimization.

HMI Development

Screen design, software updates, multilingual interfaces, and diagnostics.

Servo & Motion Control Systems

Configuration, tuning, troubleshooting, and performance optimization.

AC Drive & VFD Support

Commissioning, parameter configuration, diagnostics, and replacement support.

Electrical Troubleshooting

Machine electrical faults, control panels, field wiring, and safety systems.

Preventive Maintenance

Scheduled inspections to reduce unexpected downtime.

Operator Training

Practical machine operation and maintenance training.

Production Line Upgrades

Machine modernization and automation improvements.

Remote Technical Support

Fast diagnostics and troubleshooting through secure remote connections.

Beyond Turkey

Farad Otomasyon is available for projects across:

Turkey
Europe
Balkans
Middle East
North Africa
West Africa

We support:

Machine installations
Production line commissioning
Technical troubleshooting
Automation upgrades
Electrical modifications
Industrial maintenance projects

For machine manufacturers entering new markets, reliable technical support infrastructure is often as important as the machine itself.

Before purchasing a machine, many customers ask:

“Who will support us if something goes wrong?”

Having a strong answer to that question often helps close more sales.

Why Choose FARAD OTOMASYON?

✔ Industrial Automation Specialists

✔ PLC Programming & Software Support

✔ HMI Development & Troubleshooting

✔ Servo & Motion Control Systems

✔ AC Drive & VFD Commissioning

✔ Industrial Electrical Services

✔ Machine Troubleshooting

✔ Production Line Support

✔ Factory Maintenance Services

✔ OEM Technical Service Partnership

✔ Field Service Engineering

✔ Commissioning & Startup Assistance

✔ Remote Technical Support

✔ Fast On-Site Response

FARAD OTOMASYON

Your Reliable Technical Service Partner in Turkey

📞 +90 554 667 05 04

📧 bilgi@faradotomasyon.com

🌐 https://www.faradotomasyon.com

Looking for a Technical Service Partner in Turkey?